FAQs

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I Ordered my Diamond Sharp & it said shipping will take 3-6 weeks. Why so long?
Shipping MAY take 3-6 weeks. During different times of the year product demand is greater than others, so we always state 3-6 weeks. However, we always do our best to get your order shipped out ASAP.


I placed an incorrect order. How can I change this?
Please contact our customer service department and they will be happy to assist you. Call 844-764-4364 or email sparkinnovators@customerstatus.com. Please have your information ready so they can find your order (phone number, e-mail address, last name, & zip code) Please note orders take approx. 24 hours to be processed so your order may not be in the system until at least 24 hours after you've placed it.


I ordered Diamond Sharp but haven't been charged yet. When should I expect to be charged?
Your card will be charged when your order is shipped.


How Does Diamond Sharp work?
Diamond Sharp is an 8" Chef Knife that contains a hardened stainless-steel core with a genuine diamond infused ceramic coating. It is 5X stronger than steel! The secret is in the diamonds! And our textured non-slip grip makes it easy on your hands. Chop, slice and dice quickly & easily.


What kind of Material is Diamond Sharp made of?
Diamond Sharp is made with a hardened stainless-steel core with a genuine diamond infused non- stick ceramic coating


How Do I wash Diamond Sharp?
Before using your Diamond Sharp cutlery for the first time, wash, rinse and dry thoroughly. For best results, wash knives by hand with warm water, dishwashing detergent and a non-abrasive sponge. Rinse and dry thoroughly.


Can I put Diamond Sharp in the Dishwasher?
It is not recommended to put any knife in the dishwasher. For best results, wash knives by hand with warm water, dishwashing detergent and a non-abrasive sponge.

**Always use caution when handling and storing knives.
Keep out of reach of children.**

TIP:
Buy the whole kit to transform your kitchen skills!

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Diamond Sharp Chef Knife Offer

Diamond Sharp Complete Set – Double Offer

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OFFER DETAILS:

Today, you’ll get Diamond Sharp with sheath and bonus diamond peeler for $10 plus $6.99 processing and handling. Plus, you’ll also get a 2nd Diamond Sharp with sheath and bonus peeler kit, just pay the separate processing and handling of $6.99!

This offer is covered by our 90-day money back guarantee, less P&H. Sales tax will be applied to orders from NJ.

Orders from outside the continental U.S. add a $10 shipping surcharge.

For customer service, please call 844-764-4364 or email sparkinnovators@customerstatus.com.

To check the status of your order, please click here.